Create yours

Terms of sale

Version of 28 September 2026

1. The seller

AstroVenus, Mickael Charlon, sole trader (French micro-entreprise). SIRET 108 673 815 00016. Registered address: 173 rue de Courcelles, 75017 Paris, France. Contact: astrovenuspro@gmail.com. VAT not applicable, article 293 B of the French General Tax Code.

2. Scope

These terms apply to purchases made directly on this site (Moon prints). Star maps bought on our Etsy shop are governed by Etsy's terms and by the policies on our Etsy shop page.

3. Products

We sell printable digital files, personalised from the information you enter (date, optional time, country, names, text). No physical item is shipped.

The Moon shown is calculated from astronomical data and rendered from maps published by NASA (Scientific Visualization Studio). A date close to a new moon gives an almost entirely dark Moon: this is accurate and we never alter it. The preview shown before purchase is what you receive, without the watermark.

4. Prices and payment

Prices are shown in euros, all taxes included, on the product page at the time of your order. Payment is made by card through Stripe, a secure payment provider; we never have access to your card details. Your order is final once payment is confirmed.

5. Delivery

Your file is available immediately after payment, on your order page, in the print size of your choice. The link to that page lets you download it again later. Stripe emails you a receipt.

6. Right of withdrawal

For digital content supplied without a physical medium, the 14-day right of withdrawal does not apply once performance has begun with your express consent and you have acknowledged losing that right (French Consumer Code, article L221-28, 13°). Before paying, you tick a box by which you ask to receive your file immediately and acknowledge losing your right of withdrawal. As the file is also personalised to your specifications, article L221-28, 3° applies as well.

7. If something is wrong

If your file does not match the preview, does not download, or contains an error on our part, email astrovenuspro@gmail.com with your order link. We will fix the file or refund you. You benefit from the legal guarantee of conformity for digital content (French Consumer Code, articles L224-25-12 and following).

8. Using your file

You may print your file as many times as you like for personal use, including as a gift. Reselling it or distributing it commercially is not allowed.

9. Personal data

The information you enter is used only to create your file. Payment and your email address are handled by Stripe. Details are on our privacy page.

10. Mediation and disputes

If there is a problem, write to us first: we always look for a solution. If none is found, you may refer the matter, free of charge, to the following consumer mediator:

The name and contact details of our consumer mediator will be published here before direct sales on this site open.

These terms are governed by French law. The French version of these terms prevails in case of any difference with this translation (version française).